Frequently Asked Questions

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What People Are Saying - Google Reviews

★★★★★

“From initial contact Dr Allie has been exceptional. As most pet owner's know, saying goodbye to a pet who is a family member, is absolutely devasting.

Allie provided, and continues to provide, emotional support beyond that of any other vet I have met. Her calm, gentle and caring personality made the process feel more manageable. She helped us provide palliative care in the final weeks with our dog.

On the day of saying goodbye to our beloved Beau, Allie came to our home and gave us the time and space we needed without feeling rushed. She treated him with love and dignity and allowed us to give him the peaceful goodbye he deserved.

When they were ready, Allie personally delivered Beau's remains and continues to check in on how we are going. We couldn't have asked for anything better. Allie is one of a kind.”

Bernadette & Beau

★★★★★

“Having had to face the sudden decision and have to put a dog down at a vet where neither my dog or I were fully comfortable, I cannot recommend the service, support, and approach that Dr Alison took to supporting both Archie and I.

Over the last few years, Dr Alison’s holistic approach to understanding Archie, his environment and health history, and her patience and genuine want to help me understand what’s going on has been second-to-none. She has provided a boutique and bespoke approach to Archie's needs, helped me care for Archie as he entered his twilight years, and supported me through the hardest decision - when was the right time to help him move on.

Dr Alison was thorough and patient with Archie and I. She took time to run through treatment and support, as well as our options when it came to pallative care and end-of-life. It was not just her role as a vet, but the care and compassion she provided when it came to deciding the right time to let Archie go, and everything that was involved in that process.

Archie's comfort knowing Dr Alison, being at home surrounded by those who loved him, getting treats, pats and cuddles, and all the affirming words he could ever want, meant that not only were his final moments as wholesome and deserving, but that our final moments together are ones I'll remember and cherish.

Thank you Dr Alison from both Archie and I. I wouldn't have had anyone else, nor done it any other way. Holistic care through and through.”

— Bryce & Archie

★★★★★

“Losing a beloved pet is one of the hardest experiences in life, but Dr. Allie at Comfy Critters made Gypsie’s final moments peaceful, dignified, and full of love. From the very first phone call to the moment she personally brought Gypsie’s ashes back home, Dr. Allie was compassionate, patient, and incredibly kind.

She gave our family the space and time we needed to say goodbye in our own way, never rushing us. She gently guided us through the process, making sure our 13-year-old son understood in an age-appropriate way. She even listened to our stories about Gypsie, honoring her beautiful life.

Saying goodbye was one of the hardest decisions we’ve ever had to make, but Dr. Allie turned it into something truly special—an experience filled with love, warmth, and respect. We are forever grateful for her care and would wholeheartedly recommend Comfy Critters to anyone navigating the heartbreaking journey of losing a beloved pet.”

Sarah & Gypsie

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